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COVID 19 - Following the french governement's announcement, all our services are restricted to the minimum.
For more information about cancellation policies, please read our last communication through this page
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COVID-19 INFORMATION

 
Last update on April 10, 2020
 
 
-> Statement from Alpine Residences
 
Following the government’s instructions, we are sadly obliged to close the doors of all our establishments until further notice. 
 
All our establishments (residences, restaurants, ski-room) are concerned: 
 
• Les Gets 
   - Annapurna residence – reopening scheduled for 6th of June
   - Kilimandjaro chalets – reopening scheduled for 6th of June
   - K2 residence – reopening scheduled for 6th of June
   - Kailash chalets – reopening scheduled for 6th of June
 
• Courchevel 
   - Aspen Lodge residence – reopening scheduled for 6th of June
   - Le C residence – reopening scheduled for 6th of June      
   - Whistler Lodge residence – reopening scheduled for 6th of June
   - Keystone Lodge residence – reopening scheduled for 6th of June
   - Mammoth Lodge residence – reopening scheduled for 6th of June
   - Manali Lodge hotel – reopening scheduled for December
   - Canyon Lodge chalets – reopening scheduled for 6th of June
   - Yellowstone Lodge chalets – reopening scheduled for 6th of June
   - Eureca Brides-les-Bains residence – closed until further notice
 
It was a great pleasure to have you stay with us this year and would like to thank you very much for your support and trust.
Consult the official information related to Covid-19: https://www.gouvernement.fr/info-coronavirus and take care of yourself and your loved ones.
 
 
 
-> Travel Flexibility - Existing reservations
 
All our team work together to maintain good relations and services. Therefore, for holidaymakers who have booked in one of our residences between Saturday 14th March 2020 and Saturday 18th April 2020 (without retroactive effect), benefit from a full refund, excluding booking and cancellation management fees, is provided within 45 days or the possibility of postponing the bookings for winter 2020-2021, on the same apartment and only for the periods: from 12th December 2020 to 19th December 2020, from 09th January 2021 to 06th February 2021 and from 03rd April 2021 to 17th April 2021.
 
These conditions are available only on request.
- For bookings in Les Gets (Annapurna, Kilimandjaro, Kailash, K2), please send an email to: lesgets@alpine-residences.fr
- For bookings in Courchevel (Aspen Lodge, Le C, Whistler Lodge, Keystone Lodge, Mammoth Lodge, Manali Lodge, Canyon Lodge, Yellowstone Lodge), please send an email to: courchevel@alpine-residences.fr
 
 
 
-> Travel Flexibility - New reservations
 
Booking window: from April 10, 2020 to August 31, 2020
Travel window: from June 06, 2020 to April 30, 2021 
 
We remain committed to providing you the most flexibility in your travel plans as possible. 
 
For all guests who wish to book their next holiday with Alpine Residences, we are extended our cancellation policy for more comfort and flexibility. For all holiday bookings made only between 10 April 2020 and 31 August 2020, the holiday will be refunded (excluding booking and cancellation management fees) in the event of cancellation due to force majeure linked to a health risk (Covid-19).
 
Unless otherwise specified, this cancellation offer is valid for all Alpine Residences destinations for summer 2020 and winter 2020-2021 within the limit of the booking dates mentioned.
 
 
 
 -> Travel Safety
 
We would like to reassure you that we continue to monitor information to supplementing a rigorous health and safety protocol on top of our existing standards of health and safety with coronavirus-specific procedures. These measures are in place to ensure a safe environment for you stay with us.